Research Article Open Access

Towards A Business Intelligence Framework For Healthcare Safety

Abstract

In Canadian hospitals, literature estimates the number of adverse events that are preventable to be 70,000 annually. As a first step towards controlling and reducing such undesirable safety outcomes, it is necessary to quantify and understand their causes. In this paper, we present a Business Intelligence framework to support the definition and reporting of metrics in healthcare. We tailor the Goal-Question-Metrics framework to the specifics of adverse event monitoring in a teaching hospital, and prototype a solution using the IBM Cognos 8 tool.

Dominique Ferrand,Daniel Amyot,Carlos Villar Corrales

To read the full article Download Full Article | Visit Full Article