Reach Us +44-175-271-2024
All submissions of the EM system will be redirected to Online Manuscript Submission System. Authors are requested to submit articles directly to Online Manuscript Submission System of respective journal.

Research Article Open Access

Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions


Developments in information technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in turn has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM’s), telebanking and PC-banking. In this context, the purpose of this study is to examine the evolution of electronic banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers’ reactions to these delivery channels.

Balachandher Krishnan Guru, Santha Vaithilingam, Norhazlin Ismail, Rajendra Prasad

To read the full article Download Full Article | Visit Full Article

Copyright © 2024 Research and Reviews, All Rights Reserved