Research Article Open Access

An Evaluation Of Internet Banking Sites In Islamic Countries

Abstract

Banks, worldwide are now moving rapidly to an era of technological change. Customers are exposed to various options available in the internet banking websites such as online banking, transfer funds, creation of new banking products and etc. While many banks especially in Europe and the U.S have adopted internet banking, this study shows that the majority of Islamic countries are still in the early stages of developing internet banking. Only some Islamic banks in the Middle East have well-developed internet banking websites for the convenience of their customers. However, since they are still in the infancy stage, there is still room for improvement. Evidence shows that Islamic countries are moving steadily towards internet banking. Given time, Islamic banks may one day stand along their conventional counterparts in the field of internet banking.

Balachandher Krishnan Guru,Bala Shanmugam,Nafis Alam,Corrine.J.Perera

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