Research Article Open Access

A Survey on Perceived Risk and Intention of Adopting Internet Banking

Abstract

The rise of internet usage with the huge discovery creativities of internet banking already drew the attention of researchers towards the direction of internet banking. However, the intention to use internet banking has been hindered by the risk perceived by the customers in using the internet banking amenities. Therefore, this study aimed to examine the impact of perceived risk on intention to use internet banking. Also to investigate the effect of performance risk, social risk, time risk, financial risk and security risk on the intention to use internet banking. This study uses quantitative method, whereby data collected was analysed with several statistical tools in SPSS 22.0 including descriptive analysis, Pearson correlation and regression analysis. The analysis of the data is based on the sample of 120, from the population of Nigeria Postgraduates students in the Universiti Utara Malaysia and a selfadministered questionnaire was conducted. The respondents were randomly selected. The findings from the hypothesis tested in this study showed that perceived risk; performance risk, social risk, time risk, financial risk and security risk negatively influences intention towards the use of internet banking in this study. In addition, the findings shows that perceived risk (PR) among all other variables contributes more in explaining intention to use internet banking.

Fadare OA

To read the full article Download Full Article | Visit Full Article