ISSN: 1204-5357

All submissions of the EM system will be redirected to Online Manuscript Submission System. Authors are requested to submit articles directly to Online Manuscript Submission System of respective journal.

Role of E-commerce in Economic Development of Russian Regions

Makhosheva SA1*, Mambetova FA1, Shogenova FO2, Kastuyeva AO2 and Shaduyeva EC2
  1. Institute of Computer Science and Problems of Regional Management of KBSC of the Russian Academy of Sciences, Moscow, Russia
  2. Institute of Law, Economics and Finance of FSBEI of HPE Kabardino-Balkarsk State University, Nalchik City, Russia
Corresponding Author: Makhosheva SA, Institute of Computer Science and Problems of Regional Management of KBSC of the Russian Academy of Sciences, Moscow, Russia, Tel: 7471250-48-20; E-mail: [email protected]
Received September 11, 2015; Accepted October 12, 2015; Published October 14, 2015
Citation: Makhosheva SA, Mambetova FA, Shogenova FO, Kastuyeva AO, Shaduyeva EC (2015) Role of E-commerce in Economic Development of Russian Regions. J Internet Bank Commer S1:001.
Copyright: © 2015 Makhosheva SA, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Related article at Pubmed, Scholar Google

Visit for more related articles at Journal of Internet Banking and Commerce


This article assesses the potential opportunities for development of e-commerce in Russian regions, as exemplified by the Far-Eastern federal district. As opined by the authors, in the current economic instability situation, Internet trade provides extra markets and allows to maintain financial stability of regional entities, possibly contributing extra to regional budgets. The authors give a general characteristic of the economy and regional retail and find the factors negatively effecting the development of the Far-Eastern e-commerce. Those, first of all, include underdevelopment of payment services, lacks of legal regulation of e-commerce sector, infrastructure issues of the regional development.


E-commerce; Internet trade; Retail; Logistical infrastructure; Electronic services; Online; E-shop


A serious source of regional budgets income and a catalyst of socio-economic development and financial stability of Russian regions is the trade sector [1]. Recently, progressive technologies and forms of trade process arrangement have been implemented in that sector
The introduction of new technologies, growing number of Internet users created favorable conditions for active development of e-commerce in Russia [2]. In broad sense, e-commerce is the use of computer networks for improvement of the corporate efficiency. That tool ensures profitability growth, provides the way to new market segments and improves service quality [3].
Internet trade in Russia is a large market: even a small category (foodstuffs) covers some 1.3 million people which is comparable with Nizhniy Novgorod’s population. Currently, a few dozens of thousands of e-shops service the needs of dozens of millions Russian online customers. According to some estimation, e-commerce exceeds over 1% of Russia’s GDP while the Russian legislators have been paying more attention to regulation of online purchases indirectly acknowledging their significance for the economy of certain regions and the country as a whole [4].
E-commerce gains special actuality in the current economic instability conditions. Complicated market and economic conditions make many organizations and enterprises look for new ways of development and markets. Therefore, companies which did not work with retail and product manufacturers are moving to the end user. The simplest and quickest way is online trade. Companies open their e-shops and actively enter the e-commerce market [5]. Meantime, weak development of the Russian e-commerce market should be noted compared to the available potential. Besides, great differences are observed in connection with involvement of Russian regions into e-commerce due to infrastructure problems: available Internet and communication channels, underdeveloped payment systems, logistics, and trade infrastructure.
Actively developing e-commerce sector requires new solutions, in particular, the development of logistical infrastructure in regions. The objective of this article is the consideration of trends and problems of e-commerce development as exemplified by a particular region, the Far-Eastern federal district.


The information basis of the research is supported by the statistical data of the Federal service of state statistics of the RF, official documents of Ministry of industry and trade of the Russian Federation and authorities of the constituent entities of the Far-Eastern federal district, research and reports of analytical agencies and consulting companies, etc. Comparative and dynamic analysis, normative, economic systems analysis (shift analysis) are used as the basic methods, ensuring comprehensive research.

General description of the economy and retail state of the Far-Eastern federal district

The Far-Eastern federal district (FFD) occupies the area of 6,215.9 thousand square km which is over one-third of Russia’s area (36.4%). Meantime the district is not densely populated. Some 7,065.9 thousand people live there making up 4.9% of the population of the Russian Federation. FFD consists of the nine regions: Republic of Sakha (Yakutia), Khabarovsk, Primorsk and Kamchatka Krais, Amur, Magadan, Sakhalin and Jewish autonomous Oblasts, Chukotka autonomous Okrug [6].
The district includes 68 cities including Vladivostok, Komsomolsk-on-Amur, Blagoveschensk, Magadan, Petropavlovsk- Kamchatskiy.
FEFD regions significantly differentiate from each other by population density, infrastructure and socio-economic development level (Table 1).
The southern regions of the Far East have the highest population density, while this figure in Primorsky Krai is 1.4 times higher than the average value across Russia.
Also, there are significant differences among the FEFD regions by the value of gross regional product per capita. For example, in Sakhalin Oblast, this figure is almost 6 times higher than in Jewish Autonomous Oblast.
Due to the settlement system and differentiated economic development of the vast territory, the Far Eastern Federal District is characterized as a region with poor transport infrastructure. The density of public roads in FEFD is 6.6 times lower than the average value across Russia, the density of the railway communication is 3.6 times lower. In addition, the railway infrastructure is extremely uneven: in the southern regions of the Far East (with the exception of Khabarovsk Krai), the density of railways greatly exceeds the average value across Russia, while there are no railways in the northern regions (with the exception of the Republic of Sakha).
The core sectors of FFD’s economy are mining, gold mining, timber and fishing sectors, non-ferrous metallurgy and shipbuilding. Successful development of those sectors is determined by the vast area of the Far East and rich mineral wealth. Great mineral wealth potential allows to develop power generation and fuel sector successfully. Primorsk, Khabarovsk Krais and Amur Oblast occupy the leading positions in Russian timber export, sawn wood and fiberboards manufacturing. Furniture-making is actively developing. Rich fish resources contribute to the respective sector’s effect. Variety of healing berries and herbs is used in pharmacy.
Due to its geographical position, Far East is involved in active cooperation with the Asia Pacific countries: China, Republic of Korea, Japan and PDRK. As it is known, a great economic rise is seen there, making those countries important strategic partners of Russia.
Up to 90% of the total foreign trade turnover of the Far East falls on Sakhalin Oblast, Primorsky Krai and Yakutia. Until 2009, Khabarovsk Krai was in the top 3, but its foreign trade turnover began to decline. As a result, the region moved to the 4th place, clearing a space for Yakutia, which, on the contrary, continues to increase the growth rate of foreign trade turnover.
Structure of imports varies slightly among the FEFD regions and is mainly represented by metals, machines and equipment. Weighty share of imports passes through Primorsky Krai, and a key supplier is China.
Structure of exports differs from region to region, but in total across the Far Eastern Federal District, a large share in the commodity structure is taken by production of primary industries: fuel and energy products and mineral products (70.3%), fish products (7.7%), timber (3.6%) and metals (1.7%). The main markets are South Korea, Japan and China. In the future, we can expect increased diversification of export products from the Far East and, in particular, its lagging regions. This is due to the launch of new raw material projects, in particular, on the extraction of coal, iron ore, gold, etc.
Despite great resource potential, the consumer market of FFD is underdeveloped. District’s stake in total turnover of retail and wholesale of the RF is only 3.9% and 3% respectively (Table 2). In 2014, FFD was the last among Russian regions in retail turnover and the next to last in wholesale turnover [7].
Meantime, it should be noted that the trade sector of most of the Far-Eastern federal district (except for Chukotka Autonomous Okrug) is stable with sustainable growth rates, ensuring conditions for meeting people’s demand on consumer goods.
In 2014, the Far-Eastern region showed the best dynamics of all Russian federal districts. Only in Chukotka Autonomous Okrug it dropped almost by 10% [8].
The greatest contribution in the retail turnover in FFD in 2010- 2014 was made by Primorsk and Khabarovsk Krais and Republic of Sakha (Yakutia), the lowest – Chukotka Autonomous Okrug and Jewish Autonomous Oblast and Magadan Oblast (Table 3) [9].
In retail turnover per capita, Sakhalin oblast is in the lead in FFD, where retail turnover per capita increased 5.5 times within the past decade. Meantime, rather low availability of modern format sales areas should be noted (Figure 1).
Currently, almost half of floor space of the region accounts for oldfashioned format of markets and farmers’ markets. Such vast area of farmers’ markets evidences underdeveloped sales infrastructure of the region.
The factors restraining the development of trade and economy of the Far-Eastern region in general are its remoteness from the central areas of the country and lack of developed road network.

E-commerce development indicators in the Far-Eastern federal district

Despite the dynamic development of retail, regional companies weakly use e-commerce opportunities. Sales via Internet in total turnover of retail are 0.2% which is one of the lowest values among all federal districts of the RF (Figure 2).
The highest level of e-commerce is in Khabarovsk Krai (0.8%) and Primorsk Krai (0.2%). Meantime, in Republic of Sakha (Yakutia), Amur, Sakhalin Oblasts, Kamchatka Krai e-commerce virtually does not exist.
It should be noted that the official statistics on the use of Internet in other areas (provision of various services, sales of digital products, tourism, etc.) is currently not collected; no special studies at the level of the Far Eastern region were conducted.
The main factor of e-commerce development is Internet connectivity. In the Far-Eastern federal district it is lower than average in Russia. Regularly, only 58% of region’s adults use Internet. Still, growth rates of Internet connectivity in the Far East are higher than country’s average.
Over 78% of the population of the Far-Eastern federal district using Internet made at least one purchase online in 2014 (it corresponds to 44% of urban population, 18-64). It should be noted that the smaller a community or a town, the less the share of online buyers, and for rural areas the number of buyers does not exceed 17% of Internet users (9% of population).
Comparative parameters of e-commerce development in Russian regions in 2014 are listed in Table 4 [10].
Here the Internet connectivity is one of the highest in large cities (59%), that being higher only in North-Caucasian region. Internet – fixed and mobile – is one of the most expensive in the Far East. It concerns broadband and mobile access. In the Far-Eastern federal district, users pay ten times higher than in Moscow. If population’s revenues are accounted for, in Moscow that service is fourteen times cheaper.
However, in availability of Internet the Far East is ahead the Southern, the North-Caucasian and the Crimea federal districts. FFD and the Siberian FD are in the first place in activity of users in foreign e-shops.
The frequency of online purchases is greatly different from offline. If in offline we make maximal purchases in food stores, drugstores, improvement stores, those categories are weakly represented online. Therefore, clothes and baby products (mainly, baby clothes and hygiene) are in the first place: frequency of purchases of those products is double the average [11]. Conversely, the goods which should be bought rather frequently (the above foodstuffs) are bought online rather seldom. The main reason is apparently weak supply of those products online and many people who try buying them via Internet but remain insufficiently satisfied to repeat the experience later [12].
It should be noted that due to tough competition with shuttle-trade and opportunity to buy offline abroad (in China) [13], the specific weight of cross-border purchases among online buyers of the Far- Eastern region is the lowest among all Russian federal districts (Figure 3).
In complicating geopolitical and geo-economics situation in Russia, many enterprises (including offline trading networks) make decisions on the expansion of sale markets and access to end users via the development of e-commerce. If most sellers of appliances and electronics did that a few years ago, today the trend covers clothes and footwear, baby products and other segments. The market becomes dense but still very attractive for development.
In 2010-2013, the stake of Far-Eastern organizations with Internet pages grew from 22.6% to 35.9% of the total number of entities registered in the Far-Eastern federal district. The most active in Internet sales promotion are Khabarovsk, Kamchatka and Primorsk Krai entities.

Factors restraining e-commerce development in the Far- Eastern federal district

Despite the positive trend in e-commerce segment in the Far- Eastern federal district, there is a number of factors restraining its efficient development:
Underdevelopment of payment services: As per TNS research agency, 93% of Russians know what is e-money while not over 30% use it [14].
Online shops do not try to actively develop payment services. Only about 10% of Runet shops offer online payment directly at the web page. About 50% of those shops offer two variants of online payment – via plastic card or e-money. The most popular methods are: Webmoney (30%), Yandex Money (17%), Qiwi (15%), Robokassa and RBK Money. Meantime, growth in the e-commerce market is shown only by Qiwi [15].
Issues of legislative regulation of e-commerce: It should be noted that currently in the RF legislature the issues on protection of rights and liabilities of customers in Internet are not worked out well. It is required to develop and introduce quality standards in distance selling, improvement of self-regulation in that segment, creating sector’s quality marks and rating of e-shops as well as legislative support of selfregulation and standardization of services.
In the development of Internet, the government sees some threats and responds to them via strict prohibitory and restrictive, very rapidly adopted regulations. In general, the changes in legislature on e-commerce (e.g., Act on restriction of Internet payments [16], restrictions on storage of personal data outside the RF [17], do not account for the new opportunities which state, industry and society may gain with the development of information and communication technologies. Currently the legislative process in Runet does not involve industry. Thus, the most important principle of Internet regulation is violated, namely the principle of multiparty regulation. It implies the participation of the three equal players: governmental authorities, civil society and business – in formation of the rules regulating Internet.
Underdeveloped infrastructure in regions (first of all, logistical): A significant problem restraining e-commerce development in remote regions is the absence of well-tuned logistics system, i.e., delivery of goods from e-shops’ warehouses to end users. It is not a problem when an e-shop is oriented at local regional buyers: own courier service is arranged, well-controlled and adjusted for commodity group’s specifics.
Speaking about federal scale, the only delivery service with developed branches network and more or less workable traffic flow control system is Russian post. However, that structure is inefficient and slow: long delivery terms, loss of cargo, continuous queues in offices, old system of advising consignees via paper notifications.
Large Internet companies solve that problem via arrangement of own pickup points. Yet they are unable to cover all communities. This issue may be solved by three ways:
a. First, Russian post will be restructured and will finally provide contemporary service level;
b. Second, western logistics companies will manage to develop business in Russia to come closer to Russian port in geography;
c. Third, largest e-shops will do with all the discrepancies and create joint pickup point’s network.
Uneven development of logistics infrastructure may be balanced and e-commerce may be spread all over the country via outsourcing fulfillment centers. Fulfillment as an aggregate of logistical processes may be arranged by own efforts (insourcing) and via outsourcing. As insourcing variants, existing company’s warehouse (owned/hired) may be used, separate warehouse and offline shops in some cases. Fulfillment may be assigned for outsourcing to professional fulfillment operators, npl operators providing fulfillment services and other companies.


E-commerce today changes the typical image of the regional retail. Users are getting used that besides retail shops they have a few communication channels with sellers. Their behavior changes greatly. They are actively using new channels – Internet and mobile Internet when making purchases.
For some companies, Internet sales became the most preferable business development method. For start-ups, Internet retail sector is a real opportunity to cut costs on the traditional sales methods. For large companies it is an extra way to expand and increase their businesses. Often, some online shops are shop windows for offline shops contributing to extra clientele and consumer demand monitoring.
It should be noted that is seems impossible to determine the total volume of the e-commerce market and the extent of its influence on the development of the regional economy due to lack of the necessary statistical data. Further research should focus on the study of trends and factors affecting the development of e-commerce in a particular region. It is recommended to carry out a separate study in the form of a representative online survey of the Internet audience, as well as companies and SMEs registered in the regions of the Far Eastern Federal District.
It should be finally noted that considering huge national, public, technological and economic value of the regional e-commerce segments it is required to develop governmental support measures including development promotion regulations on the regional and federal levels. Creation of the required organizational and legal instrument for distant trade in Russian remote regions would contribute not only to corporate and capital drain abroad but also to more intensive development of the national IT infrastructure and therefore to the solution of regional socio-economic development issues.

Tables at a glance

Table icon Table icon Table icon Table icon
Table 1 Table 2 Table 3 Table 4

Figures at a glance

Figure Figure Figure
Figure 1 Figure 2 Figure 3