ISSN: 1204-5357

Reach Us +44-1477412632
All submissions of the EM system will be redirected to Online Manuscript Submission System. Authors are requested to submit articles directly to Online Manuscript Submission System of respective journal.

Research Article Open Access

The Different Dimensions of Seamless Use Experience in Electronic Environment

Abstract

The purpose of this paper is to demonstrate the relationship and dependencies between different dimensions of the seamless use experience in an electronic environment. This paper outlines the factors affecting the seamless use experience in both mobile and fixed-line Internet services from the customer's perspective. The customer's perception about seamless use experience results mainly of the experienced interaction in the customer-technology interface. However, our results show that the seamless use experience is defined by many more variables such as satisfaction towards the service provider and customer's previous use experience. The results are based on a large consumer survey conducted among mobile and fixed-line Internet users in Finland during summer 2003

Anssi Mattila

To read the full article Download Full Article | Visit Full Article

izmir escort bayan escort izmir bursa escort izmir escort porno porno izle türk porno eskişehir escort bartın escort burdur escort eskişehir escort izmir escort escort bursa türk porno escort bayan