Review Article Open Access

Business Continuity Model: A Reality Check for Banks in India

Abstract

We have developed a framework to address the issues related to Business Continuity Management (BCM) and applied it to banks in India. The paper discusses the need for BCM in banks and presents a model to design, implement, operationalize and assess a business continuity plan. The proposed BCM model covers five components relating to the Organizational Soft issues, Processes, People, Technology and Facilities Management; and, defines a variety of metrics to measure the “Resilience” and “Vulnerability” of a bank in the event of business disruptions. The model has been applied to conduct a “reality check” of BCM implementation in 8 large and 14 medium/small banks in India. The value of the model lies in its ability to identify the gap areas for bank management to take corrective action.

Prof. Sunil Rai,Dr. Lakshmi Mohan

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