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Research Article Open Access

The Impact of Erp Application on Employees' Performance and Working Process Agility in Higher Education Sector


This research studies the influence of ERP application systems (ERP) on the performance of administrative staff and the development of professional abilities. We note that more research in this area looked at the effects of ERP systems on the relationship between the different interests and administrative functions and they didn’t study the performance and efficiency of the employee during doing work. From this perspective, it was essential that we hire a cross-sectional field study, analysis and exploratory case study of the administrative staff of Umm Al Qura University. Thus, the aim of the study as well as to highlight the distinctive features of the institution in light of systems integration and application of information and functional role (ERP) in improving employee performance. The target population for this study was higher education sector employees of Saudi Arabia among which 100 employees were taken for data collection through questionnaire. The results showed that there is a positive and significant relationship between decision support system (DSS), management of change and development (MCD), operations reengineering, and quality (ORQ) and employees’ performance defined by project team competence and organization (PTCO).

Nizar Raissi

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